Most of our regular customers take advantage of our complimentary key holding service which comes in handy if you ever misplace your keys, one quick call and we can be there asap. If however you choose not to use this service; key collection is complimentary on your first booking, so when we visit you for your pet consultation you may provide us with a set of keys which we will use for your booking but we will return the keys to your possession after the service. All future key collection and drop off is charged at £5.00 per trip.